We at Hillary Step Treks ensure that your personal information is safe and secure. When you visit our site, http://www.hillarysteptreks, and use our services, you entrust us with your personally identifiable information. Thus, please read this privacy policy to understand how we collect, use, share, and secure data.
These policies apply to our sites, services, marketing campaigns, and services. If you agree with them, you can continue using our services. However, if you disagree, you can discontinue using our site or services. If you have any concerns, you can contact or email us at info@hillarysteptreks.com.
What personal information do we collect?
You may provide us with your personal information when you visit our website and navigate the services. However, we only collect what you provide us voluntarily. You can also use our site without providing your identifiable details. These include your name, address, phone number, email address, images, passwords, payment details, and other relevant data.
The details of your personal information will depend on the type of interaction and services you require. When you request information and services, book our packages, subscribe to our e-mail newsletter, or contact us, we usually obtain your information.
All the information must be complete and accurate. You can notify us if there are any changes. If you have a login to our website, you can add, edit, or delete the information.
Do we automatically collect information?
Yes, we automatically collect information other than personal ones. These include IP address, browser type, language preference, location, operating system, device types, and other technical details. Our site collects the information automatically when you visit or use our site. Similarly, the information will not be personally identifiable.
Do we use Cookies and embedded content from other sites?
Hillary Step Treks uses cookies to collect information for analytics and marketing purposes. The different ways we use cookies are:
- If you log into our site, we set up cookies to save your login information.
- If you log in to our web page, we set temporary cookies, which you can accept or decline.
- If you comment on our site, you can save your name, email address, and website in cookies.
- When you edit or publish blogs on our site, it will automatically save cookies in your browser.
Our web pages may contain embedded content from other websites, such as images, videos, blogs, links, etc. The embedded content acts as if you have accessed their website. Therefore, it can collect your data, use cookies for third-party tracking, or monitor your interaction with the content.
The embedded content can also track your interaction if you have previously created an account on their website. If you click on the content, it may take you to websites other than ours. Thus, we highly advise you to read those sites’ privacy policies, as their policies can differ from Hillary Step Treks’.
How do we use your personal information?
Hillary Step Treks respects your privacy and asks for your consent before using sensitive information. We will use your personal information for business purposes, providing services and information at your request and fulfilling legal obligations.
We may use your data to send administrative information related to products, services, policy updates, etc. Other times, we can use your data to manage your order, service request, service delivery, payment methods, service exchange or returns, feedback, inquiries, etc.
Your data also plays a crucial role for us. It aids in data analysis, trend identification, and research on the effectiveness of our campaigns. Your valuable comments and feedback help us evaluate and improve our products and services for a better experience.
How is your data shared?
We may have to share your data to fulfil our business obligations and ensure legal compliance. It will be purely for business interests. Sometimes, we may need to share your information to fulfil the terms and conditions of our contracts or to provide services.
Hillary Step Treks does not sell, share, or trade your personal data with third parties for their promotional campaigns. If we have to share your information with a third party, we will only do so after your consent. We may need help from a third-party service provider to perform services or for advertising purposes on our behalf.
We may have to disclose your personal information if the law requires it. It may include potential violations of terms and conditions, suspicion of fraud, suspicion of illegal activities, potential safety threats, etc.
What is the information retention duration?
We will retain your data as long as necessary to fulfil our terms and conditions or legal obligations. If you register or log in on our website, we will store your personal information in your user account. You can edit or remove the details at any time. Other than you, only our web administrator can see and edit your profile details. If you leave comments on our site, we validate your comments automatically. Therefore, such data retention duration can be indefinite.
How do we protect your data?
Here at Hillary Step Treks, we take your privacy very seriously. We store all your personally identifiable and sensitive information securely. It is inaccessible to the public except for our web administration. We implement systematic and technical security measures to ensure your data security.
We do not knowingly collect personal information from minors. If you use our services, you represent that you are of legal age or the parent of a minor who can use our services. To further protect your data, we do not store your credit card details in our database while booking or payment.
Despite our efforts, we want to clarify that data security is not 100% secure. Data transmission is solely at your risk. Therefore, we suggest you only access the service in a safe environment.
What are your privacy rights?
The privacy rights can be different depending on the region. For example, clients have more access to their privacy and flexibility in European Economic Areas. Hillary Step Treks operates under the Data Protection Law of Nepal and its principles.
You can easily export your personal data if you have an account on our site. Similarly, you can edit, remove, or add your details to your profile. You can give us your consent to use your personal information. However, you can also withdraw the consent.
Sometimes, we may have to hold your data for security, administrative, and legal purposes. Note that most browsers accept cookies by default. You can remove or reject cookies, which will affect the site’s features and services.
Do we update our policies frequently?
Yes, Hillary Step Treks frequently updates its policies to comply with legal guidelines. We update and revise the changes as soon as they become effective. Since the laws are susceptible to change, you must keep updated with the privacy policy. You can review or verify the policy updates on our website. You can also email or call us directly.
Contact us
Contact us or visit our office for further questions about our policy or services. The address and contact info are as follows:
Hillary Step Treks
- Nayabazar 16, Kathmandu, Nepal
- +977- 9851172243 (WhatsApp)
- info@hillarysteptreks.com